Scale customer support across

Discord

Telegram

Web Chat

Slack

Email

Seamlessly support your community in public and private from one powerful and secure dashboard

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The support platform for community-driven companies

Community Channels

Mava integrates with Telegram, Slack and Discord. Receive support tickets from all channels in one inbox, and let Mava’s AI handle repetitive questions in public channels.

Web Chat

Add a web chat to your website in minutes, customize the widget to match your brand, and engage with your users in real-time to boost satisfaction and conversion.

Shared Inbox

Seamlessly handle thousands of tickets while ensuring nothing falls through the cracks. Streamline workflows and enhance collaboration with features such as status tracking, custom views & automations

AI Support

Train Mava AI in minutes using your existing knowledge base and support content. Mava AI can be used in public channels, as well as private tickets, with seamless human handover.

Analytics

Train Mava AI in minutes using your existing knowledge base and support content. Mava AI can be used in public channels, as well as private tickets, with seamless human handover.

Mava natively integrates with Telegram, Slack and Discord. Receive support tickets from all community channels in one shared inbox, and let Mava’s AI handle repetitive questions in public channels.

Add a web chat to your website in minutes, customize the widget to match your brand, and engage with your users in real-time to boost satisfaction and conversion.

Seamlessly handle thousands of tickets while ensuring nothing falls through the cracks. Streamline workflows and enhance collaboration with features such as status tracking, custom views & automations

Train Mava AI in minutes using your existing knowledge base and support content. Mava AI can be used in public channels, as well as private tickets, with seamless human handover.

Train Mava AI in minutes using your existing knowledge base and support content. Mava AI can be used in public channels, as well as private tickets, with seamless human handover.

2M+

Private Tickets

1,000+

Communities

50K+

Public AI Responses

Why Mava?

Discord & Telegram integrations that scale

Join thousands of companies that use Mava is the go-to platform for any team who provides support on Discord or Telegram

Instant AI Training with Existing Content

Easily train your AI using your current knowledge base—whether that’s your website, Google Docs, GitBook, or other resources. Get up and running in minutes.

💙 by thousands of communities

Having previously used Ticket Tool for Discord, Mava was a godsend. We could easily see what tickets needed to be resolved without any manual tracking, and could also communicate directly to users within Discord while protecting our team.

Sarah

Layer 3

Mava stole the show for our team! It's the most elegant solution out there, free from any unnecessary bells and whistles like Zendesk. Special kudos to Mava's team; they are incredibly responsive and supportive professionals, always ready with the answers and assistance we need.

Pasha

Getgems.io

Thank you @mava_app for providing an amazing user support experience for us and our users! MAVA’s simple yet powerful interface allows our support agent to handle user inquiries and requests with ease.

Support Team

Fusionist

Thank you @mava_app for providing an amazing user support experience for us and our users!

MAVA’s simple yet powerful interface allows our support agent to handle user inquiries and requests with ease.

@fusonistio

Having previously used Ticket Tool for Discord, Mava was a godsend. We could easily see what tickets needed to be resolved without any manual tracking, and could also communicate directly to users within Discord while protecting our team."

Sarah

Layer3

For me Mava has been a great customer support solution. I've had a little trouble keeping up with their speed of improvements and features!"

David

APY.Vision

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Frequently asked questions

Is there a free trial available?

Mava offers a free plan ideal for smaller communities, allowing you to manage up to 100 support requests per month. It’s also a great way to test our platform. While some advanced features are exclusive to paid plans, you can still explore and preview most features on the free plan (though activation is limited to paid tiers).

How many agents can I add?

There is no limit to the number of users you can add on any plan. Our pricing is based on the volume of support requests—not the number of team members. This means your entire team can access Mava for one flat rate, with no extra cost for adding team members. Plus, AI capabilities are included in all plans at no additional charge.

Do you provide moderators or support agents?

No, Mava is a software platform designed for your internal team to optimize support operations. While we don't provide outsourcing services directly, we’d be happy to connect you with trusted partners who specialize in outsourced support. Feel free to reach out.

How can I connect with your team?

You can open a support ticket in our web chat, or request a demo here.

Experience

the future of

community support

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