Scale your support
on Telegram

Seamlessly support your users on Telegram with Mava’s powerful ticketing system.

Create Telegram Bot
User interface showing a support ticket category selection with open chat window where Support Team bot explains how to set up a Telegram Bot.

Fully customizable Telegram support bot

Set up your Telegram customer service bot in <5 mins. Enable users to easily contact your team via private support tickets, or add the bot to your Telegram Groups for B2B support. Customize its name and logo, set up custom chat flows to collect relevant user data, and automate actions such as categorization, tagging and agent assignment.

Automate support in Telegram Groups

Mava's AI bot can answer repetitive questions in Telegram Groups 24/7, in 100+ languages.

Chat conversation where user Steph asks if Mava AI works in Telegram channels; Mava-AI-Support replies it can respond to questions 24/7 in Telegram groups over 100 languages, including a link to Mava Docs.

Never answer the same question twice with Mava's AI

Simply upload a link to your documentation, and let AI handle repetitive questions in Telegram. Mava’s AI system is powered by GPT4 and provides intelligent responses, based on your support content. If the AI can’t answer a question, users can easily connect with your team.

Two interface panels on a purple background: one to insert a website URL and select pages, the other showing Mava AI preparing an AI bot at 25% completion.
Illustration showing a central purple and white chat icon connected to four different customer support chat interfaces: a Telegram bot chat, a blue chat widget with 'Ask us a question' button, a dark-mode chat with Mava Support bot, and a blank email composition window.

Connect with your users wherever they are

In addition to Telegram support, Mava also enables you to connect your website, email and Discord to a shared inbox. Setting up these integrations takes under 10 mins and you can securely respond to your users from the Mava dashboard, wherever they message from.

Trusted by Telegram’s biggest communities

We’re already working with some of the largest companies in the Telegram and TON ecosystem, such as Whale.io, GetGems and Tonkeeper.

Logos of three brands—Whale.io, GetGems, and Tonkeeper—surrounding a central Telegram logo on a blue background.

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