Telegram is best known for its powerful and user-friendly messaging capabilities. However, as your contacts grow into the thousands, your groups multiply, and your work and personal messages intermingle, managing your Telegram account can become a challenge. With its array of native features and third-party bots, Telegram can streamline your workflow, enhance team communication, and automate routine tasks. In this blog, we’ll explore the top tips and bots to help you get the most out of Telegram.

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Native Telegram Features

To start out with, let’s discuss some native features within Telegram that can help increase your productivity.

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1. Using Telegram Folders

The first step to getting more organized is using Folders. Folders help you sort your chats for easier access. Whether you’re managing professional conversations, personal discussions, or specific projects, folders ensure you don’t miss a beat.

How to get started:

1. Open Telegram and go to Settings.
2. Tap on 'Folders.'
3. Create a new folder, name it, and add the chats you want to organize within it.
4. Save and see each set of chats neatly classified in their respective folders.

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As an example, our team over at Mava often speak with customers and leads over Telegram; we therefore divide our folders into categories such as “Leads” and “Customers”, and we also create specific folders for when we go to conferences, to easily add everyone we meet at the conference in a folder and follow up with them after the event.

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2. Scheduling Messages

Scheduling messages is a great way to ensure your messages are timely and well-planned. Whether it’s updating your team or sharing news with clients, Telegram’s scheduling feature has got you covered.

How to get started:

1. Open a chat.
2. Type your message.
3. Long-press the send button.
4. Select ‘Set Reminder'
5. Choose the date and time you want the message to be sent and confirm.

Now, your message will be sent at the specified time.

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Bots

To further boost your productivity, consider looking into using bots. Here are some useful bots to supercharge your Telegram experience:

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1. Mava Support Ticket Bot

The Mava Support Ticket Bot is your go-to Telegram ticket bot to manage customer support. It streamlines ticketing processes and lets support teams manage all enquiries from a shared inbox.

How to get started

1. Open a free Mava account
2. Head to Settings > Integrations
3. Follow the instructions in the page to set up your Telegram Ticket bot

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2. Mava Group Chat Bot

Support users in your group chats effortlessly with Mava's AI-driven Group Chat Bot. The AI Bot answers support questions in group chats, based on your company’s documentation.

How to get started

1. Open a free Mava account
2. Head to Settings > Integrations
3. Follow the instructions in the page to set up your Telegram Ticket bot
4. Enable your AI in Settings > AI Settings
5. Add the bot to your group(s)

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3. Manybot

Manybot is a no-code Telegram Bot builder that lets you build simple bots without coding. 

Its main features is allowing you to build bots to send messages to your subscribers, create custom commands and create custom menus (inline buttons). It also allows you to automatically repost messages from social media. 

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4. Skeddy Bot

Skeddy is your go-to personal task manager bot. It helps you create reminders and schedule tasks directly within Telegram, ensuring you never miss a deadline.

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How to get started

1. Open the Skeddy Bot on Telegram
2. Follow the on-screen instructions to configure your preferences.
3. Create reminders by sending messages such as "Remind me to call John at 3 PM."
4. Skeddy will send you timely reminders, keeping you on top of your tasks.

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5. 3RM

3RM is a CRM built around Telegram, to help you manage your business relationships. The tool enables you to track interactions, manage follow-ups, and maintain a personal yet organized communication strategy with your contacts.

How to get Started

1. Open an account on 3RM
2. Connect your Telegram to your 3RM account
3. Follow the instructions in 3RM’s interface to configure your CRM

6. Make & Zapier

For even greater flexibility without the need for coding, consider leveraging no-code platforms like Zapier and Make. These tools allow you to link virtually any third-party application to Telegram. While the ability to trigger messages from Telegram to external tools is somewhat limited, you can seamlessly push notifications and messages into Telegram from a wide variety of tools. This can be useful, especially if you rely on Telegram for internal team communications and need real-time updates on critical business activities.

A few use cases and examples include:

• GitHub -> get notified of new pull requests or releases
• Jira -> get notified of new issues or issue updates
• Stripe -> get notified when new clients sign up 
• MailChimp -> get notified when a new lead signs up 

The possibilities extend well beyond these examples, covering hundreds of tools that can be integrated through platforms like Zapier and Make.

In conclusion, by leveraging these native features and third-party bots, you can improve your productivity on Telegram. These integrations not only help you streamline task management but also ensure seamless coordination across your teams and projects, facilitating a smoother workflow and enhanced efficiency. Start implementing these tips and bots in your Telegram setup today and experience a significant boost in productivity.

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